FAQs

What type of shoes work with your charms?

Our charms work with any clog charms! Typically you will see Crocs as the main shoes are charms work with but most clog charms can work with our charms!

How do I initiate a return?

To initiate a return, send an email to malcontents-us@malcontents.net with your order number, and we’ll help you get the process started.

How long does it take to ship?

Shipping varies based on your location. To find out more, click the link to help get a good estimate on how long it will take for your package to reach you!

Do you offer gift packaging?

We currently do not offer gift packaging but check back soon!

How long does it take to get a refund?

We’re sorry to hear you weren’t satisfied with your purchase. Once your package is received, refund times will typically take 3-7 days based on your method of payment.

How long does it take to get my order?

Our orders generally take 1-3 days to process with the majority of orders being processed in one day!

How do I clean my charms?

Glad you asked! Here’s a short guide to keep your charms looking fresh!

  • Create a mixture of dish soap and warm water.
  • Let your charms soak for 5 or so minutes.
  • Use a soft scrub brush or old toothbrush to remove any debris.
  • Rinse and air dry.