To initiate a return, send an email to malcontents-us@malcontents.net with your order number, and we’ll help you get the process started. For more information on our return policy, click here.

Shipping varies based on your location. Standard shipping will take place within 5-10 business days!

Our charms work with any clog charms! Typically you will see Crocs as the main shoes are charms work with but most clog charms can work with our charms!

We currently do not offer gift packaging but check back soon!

We’re sorry to hear you weren’t satisfied with your purchase. Once your package is received, refund times will typically take 3-7 days based on your method of payment.

Our orders generally take 1-3 days to process with the majority of orders being processed in one day!

Glad you asked! Here’s a short guide to keep your charms looking fresh!

• Create a mixture of dish soap and warm water.
• Let your charms soak for 5 or so minutes.
• Use a soft scrub brush or old toothbrush to remove any debris.
• Rinse and air dry.